Allergies

We want everyone to be able to enjoy our cuisine and we do our absolute best to accommodate most allergies and restrictions, but the safety of our guests is our ultimate priority. There are a few allergies we cannot accommodate— any allium allergies, chili allergies or severe shellfish, celiac, gluten and/or soy, or peanut allergies serious enough that they might be triggered by trace environmental cross-contamination are outside of our wheelhouse as these ingredients are processed frequently and in large quantities in our kitchen. We also cannot forgo palm sugar in our cuisine. We ask that you alert us of any and all dietary restrictions in your party regardless of the severity. If a group arrives with unconfirmed allergies, we may not be able to accommodate them appropriately.

Laptops & Tablets

At Kin Khao, we believe that sharing a meal is an avenue for human connection and a way to recenter ourselves in a fast paced, digitally driven world — in the the spirit of this philosophy, we kindly request that guests refrain from using laptops or tablets in the dining room.

Children

We welcome well behaved little ones in the restaurant, but please keep in mind that our cuisine is rich in spice and not suited to most children’s preferences; unfortunately the nature of our kitchen does not lend itself to off menu kid-friendly options. We request that you let us know in advance that there will be children. We have a limited number of tables with the appropriate proximate space in which to place a stroller, so please do let us know if you will be bringing such an item, as we may not be able to accommodate your party without advanced notice. If your child experiences a spell of heightened emotion that might be acoustically distracting to other diners, please step into the hotel lobby or outside to soothe them until they are ready to return to your table. We understand that younger diners may need iPhone or iPad games to keep them entertained, but any gaming system or alternate electronic must be enjoyed with either headphones or with the volume turned off. Thank you for understanding!

Service Animals

We enthusiastically comply with all federal and California laws regarding service animals. Task performing service dogs specifically trained to provide assistance to a person with a disability are always happily accommodated, as is required by both the Americans with Disabilities Act (ADA) and California state law, so long as they do not display any dangerous or disruptive behavior. If your service animal is on the larger end of the spectrum, we appreciate a heads up if possible so we can plan to seat you at a table where your service companion will be comfortably able to be at your side and safe from foot traffic.

Please note that pets with emotional support animal letters are a separate classification from service animals, require no training, and are not protected in public spaces under either federal or state law; we kindly ask that guests leave their emotional support animals at home. Handlers of psychiatric service dogs who undergo task training to assist them need not worry— we understand the difference between a psychiatric service animal and an emotional support animal and are delighted to welcome you and you service animal in!

Takeaway & Delivery

Kin khao does not offer takeaway/to-go or delivery.